Customer Service

How do I make a purchase?

We currently accept payment by PayPal or by Bank cheque.

Can you arrange a purchase to be sent to a special someone as a gift?

Yes of course you can. Simply enter the details in the Comments Field, such as, the name of the person, address and message, and we will arrange the rest for you.

How to care for your “Juicy” jewellery

Sterling silver, like other precious metals, can oxidize with time. But properly maintained silver jewellery improves with age. Treat your silver well, care for it properly and it will reward you with a long life and a lustrous look.

Store your silver in a cool, dry place, preferably in a tarnish-preventive bag or wrapped in a soft piece of felt or 100% cotton cloth. Store pieces individually so that they dont knock together and scratch. Do not rub silver with anything other than a polishing cloth or a fine piece of velt. Your jewellery should be able to provide these. Tissue paper or paper towels can cause scratches because of the fibers in these products. 
Make sure your silver is not exposed to air and light during storage. This can cause silver to tarnish. And don’t wear sterling silver in chlorinated water or when working with household chemicals.

Clean your sterling silver jewelry with a soft 100% cotton cloth or flannel cloth and gently rub off any excess makeup. Remember silver is a very soft metal and you can scratch it if you aren’t careful so don’t rub it too briskly. Never use anything but a clean 100% cotton or a special sterling silver cleaning cloth or very soft bristle brush, like a babies tooth brush or a horsehair silver brush. Paper, polyester, and coarse fabrics often contain wood fibers or synthetics, that can cause tiny scratches in the surface of your fine sterling silver jewellery. Dirt left over from previous cleanings can scratch the surface as well. For more stubborn dirt, use a jewellery cleaner designed for silver use. Ask your jeweler to recommend an appropriate brand.